Jean A. Aguilar

Virtual Assistant & Product Copywriter

Experienced Virtual Assistant and Product Copywriter with expertise in Shopify product listing, inventory management, and e-commerce operations. Skilled in procurement, customer support, and administrative coordination.

Dasmarinas City, Cavite, Philippines
0916 3656012
aguilarjean42@gmail.com

Professional Focus

Detail-oriented Virtual Assistant and Product Copywriter with extensive experience in e-commerce operations, product catalog management, and Shopify platform management. Proven ability to optimize product listings for maximum visibility and sales conversion.

Core Expertise:

  • Shopify product listing and optimization
  • E-commerce inventory management
  • Product description writing
  • Supplier communication and order management
  • Data analysis and sales reporting
  • Customer support and email management

Relevant Work Experience

Virtual Assistant / Product Lister

Spoused, Netherlands (Remote)

Nov 2022 - Present
  • Prepare daily sales reports and update product stocks in inventory management system
  • Communicate daily with Alibaba suppliers for order updates and tracking
  • Create weekly analytical reports including Data Analysis, Return Analysis, and Average Sales reports
  • Upload and optimize new product listings on Shopify with SEO-friendly descriptions
  • Manage product categorization and collection organization for better customer navigation
Shopify
Inventory Management
Data Analysis
Supplier Communication

Product Copywriter

Reload Media, Singapore (Remote)

Mar 2020 - Sep 2020
  • Created compelling product descriptions complete with images and customer reviews
  • Uploaded product descriptions, images, and reviews to Shopify platform
  • Ensured product pages were complete and properly formatted before publishing online
  • Optimized product listings for search engines and customer conversion
Product Copywriting
Shopify CMS
SEO Optimization
Content Management

Customer Support Email Specialist

Reload Media, Singapore (Remote)

Jul 2019 - Jan 2020
  • Responded to customer inquiries regarding orders, products, and shipping
  • Handled order tracking and escalated customer complaints appropriately
  • Closely coordinated with Team Leader for escalation results and resolutions
  • Maintained high customer satisfaction through timely and helpful communication
Customer Support
Email Management
Order Tracking
Issue Resolution

Technical Skills

Shopify Platform
Product Listing & Optimization
Inventory Management Systems
Data Analysis & Reporting
Alibaba Supplier Platform
Microsoft Office Suite
Email Management Systems
SEO Principles
E-commerce Operations
Customer Relationship Management
Procurement Systems
Document Management

Education & Certifications

Bachelor in Business Administration - Major in Management

Polytechnic University of the Philippines

1994 - 1998

Career Service Professional

Civil Service Commission, Philippines

May 1998 (Grade: 82.42%)

Personal Information

Age: 46 years old
Birth Date: June 4, 1977
Civil Status: Single
Birthplace: Manila, Philippines
Height: 5'1"
Weight: 130 lbs